Top reasons why VoIP calls drop

VoIP based phone systems bring many benefits, but they also bring some problems. Not least is the annoying tendency for some calls to drop mid-way through your conversation for no obvious reason. In this article I will identify the most common reasons why a VoIP call might suddenly drop mid-way through an established call and explain … Read more…

Pika µFirewall SIP firewall review

A new way to secure your IP-PBX Recently introduced by the well-established Canadian telecoms manufacturer Pika Technologies, the Pika µFirewall offers a novel way to make your Asterisk (or any other SIP-based PBX) more secure. The best way to describe it is as a “SIP Firewall”, but unlike conventional network firewalls, installation is very simple … Read more…

SIP User Credentials in the ITSP environment – part 1

This three-part article reviews the SIP entities that identify a user, a handset or service and looks at how they are used to register devices, authenticate and identify users and route calls. The subtle differences in the use of these entities can be confusing, even to an experienced SIP technician. Handling of the entities in … Read more…

How to install Mediaproxy 2.5.2 on CentOS 6 64 bit

Mediaproxy 2.5.2 is a Python application from AG-Projects which is available as a free download as well as being available as a commercial product from AG-Projects. It is used in combination with the Mediaproxy module of OpenSIPS. Mediaproxy 2 has several dependencies and can be quite tricky to install. The INSTALL instructions that come with … Read more…

OpenSIPS vs Asterisk

OpenSIPS and Asterisk are both open source projects and both are used for Voice over IP. However, they perform quite different roles, have different capabilities and different strengths and weaknesses. This article reviews how they are so different and considers what role each product can play in the infrastructure of an Internet Telephony Service Provider … Read more…

Using Custom Device States to control BLF lamps

Do you want to know how to use a custom device state to control the lamp on a programmable key of an IP phone? In this article I explain how to set up the hints and make any number of IP phones subscribe to a custom device state and how to switch the custom status from within the Asterisk dial plan. … Read more…

How secure is your Asterisk PBX? – part 2

Protecting your Asterisk server In part 1, we examined the techniques that are used to probe for vulnerabilities in a SIP server and reviewed the types of exploitation a would-be hacker hopes to use. In this second part, I look at the ways you can protect your Asterisk or other SIP server and guard against weaknesses that could … Read more…

How secure is your Asterisk PBX? – part 1

A growing problem Like a slice of Victoria sponge cake on a summers day attracts wasps, so new technologies seem to attract the attention of cyber-criminals. The more widely used the technology, the greater the interest. It was inevitable, and widely predicted, that VoIP would become a favorite target for hackers as its popularity and uptake increased … Read more…

Installing Mediaproxy 2 on CentOS 5 64bit

Mediaproxy 2 is a Python application from AG-Projects which is available as a free download as well as being available as a commercial product from AG-Projects. It is used in combination with the Mediaproxy module of OpenSIPS. Unlike Mediaproxy 1, the new version has a lot of dependencies and it can be quite tricky to … Read more…