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SIP User Credentials in the ITSP environment – part 1

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This three-part article reviews the SIP entities that identify a user, a handset or service and looks at how they are used to register devices, authenticate and identify users and route calls. The subtle differences in the use of these entities can be confusing, even to an experienced SIP technician. Handling of the entities in … Read more


Taking the plunge with SIP Trunks – Part 3

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Outbound calls; Matching a DDI/DID; Diagnosing problems; Internet bandwidth. Configuration for Outbound calling Part 2 looked only at the configuration for receiving inbound calls, but the SIP Trunk configuration form in Trixbox/FreePBX has to also include the settings for making outbound calls. It may not even work at all if you only use the inbound … Read more


Taking the plunge with SIP Trunks – Part 2

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Recap In part 1, I explained how a SIP Trunk is really just a virtual connection between your Asterisk PBX and the VoIP service provider. Standard SIP signalling is used on the trunk, but more than one simultaneous call is allowed and you may have more than one DDI number. Basic requirements to enable your … Read more