SIP Extensions

Explanations and advice about configuring and using SIP extension phones with an Asterisk server


Setting up shared voicemail on Asterisk – part 2

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Part 1 laid the foundations for creating and accessing a shared voicemail box. In this, part 2, I explain how the lamp on the BLF key is switched on and off to show there are messages waiting in the shared box. Note that this is separate from any existing MWI lamp used for personal voicemail. … Read more


Setting up shared voicemail on Asterisk – part 1

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It’s a requirement that people often seem to ask for – a single voicemail box, taking messages for a department, that can be easily monitored and accessed by several different users. A typical application would be to record out-of-hours messages which are then checked in the morning by any of a number of users, perhaps just depending who … Read more


Using Custom Device States to control BLF lamps

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Do you want to know how to use a custom device state to control the lamp on a programmable key of an IP phone? In this article I explain how to set up the hints and make any number of IP phones subscribe to a custom device state and how to switch the custom status from within the Asterisk dial plan. … Read more


IP Phone Configuration: User Account Settings

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Manufacturers different naming conventions While SIP is an industry standard protocol, the names assigned to the configuration fields on an IP phone are far from standardised. The tables below show the text labels that you can expect to see on the web interface configuration forms next to the boxes where you must enter your settings. … Read more


Configuring IP phones as Asterisk PBX extensions

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A first look at the SIP.CONF file It is assumed here that your IP phones all use the SIP protocol to register, make and receive calls. Before an IP phone can connect to Asterisk and operate as an extension, it is necessary to configure user account details on the Asterisk server. The configuration file of … Read more