How it works

Understand how and why Asterisk does not always behave as you expect


Asterisk SLA (Shared Line Appearances) – Part 2

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Link to part 1 About the examples and conf file samples used in this article The following sections will guide you through the setup of a small Asterisk system using shared line appearances. Each step is explained to show how it works. The dial plan examples will start with a fairly simple configuration and we … Read more


Asterisk SLA (Shared Line Appearances) – Part 1

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Terminology and SLA Concepts Terminology We have attempted to use the correct terminology (as recognised throughout the telephony industry) within the explanations on this web page. However, as it is so important to be clear about the meaning of the terminology used here, it seemed like a good idea to set it out explicitly at … Read more