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Top reasons why VoIP calls drop

November 17, 2013

VoIP based phone systems bring many benefits, but they also bring some problems. Not least is the annoying tendency for some calls to drop mid-way through your conversation for no obvious reason. In this article I will identify the most common reasons why a VoIP call might suddenly drop mid-way through an established call and explain […]

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VoIP QoS Settings – part 2

July 29, 2011

In part 1, we examined the Layer 2 QoS settings available on most VoIP equipment. In this second part, I will explore the Layer 3 parameters and offer practical suggestions for the values that should be assigned to them. We will briefly look at the history and structure of the ToS and DSCP fields and […]

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VoIP QoS Settings – part 1

June 17, 2011

The QoS settings on VoIP phones and related equipment can be perplexing. Here, I will attempt to explain what parameters like CoS, ToS, DiffServ and DSCP really mean and offer practical suggestions for the values that should be assigned to them. Part 1 of this article starts with a broad overview and then focuses on […]

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Installing Mediaproxy 2 on CentOS 5 64bit

September 10, 2010

Mediaproxy 2 is a Python application from AG-Projects which is available as a free download as well as being available as a commercial product from AG-Projects. It is used in combination with the Mediaproxy module of OpenSIPS. Unlike Mediaproxy 1, the new version has a lot of dependencies and it can be quite tricky to […]

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Installing OpenSIPS v1.6.1 on CentOS 5 64bit

August 23, 2010

Smartvox Limited offers a consultancy for installation of OpenSIPS -we have expertise and experience installing and configuring OpenSIPS, Asterisk and PSTN gateways. We also have a wealth of experience in systems integration and networking to get your OpenSIPS server working smoothly with your existing VoIP infrastructure. Details of our consultancy services are located here. However, […]

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Asterisk behind NAT

August 23, 2010

Scenarios in which NAT may adversely affect Asterisk SIP connections The Asterisk Server is behind NAT The Asterisk server could be on the LAN (or in a DMZ) with a NAT firewall between it and the Internet. When it communicates with external peers or devices, the network connections have to pass through the local NAT […]

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Using SIP Devices behind NAT

August 23, 2010

SIP Devices behind NAT: What solutions are available? When an IP phone is installed behind NAT, problems can be created by the NAT device itself, by the phone’s inability to correctly understand its own networking environment or from a combination of the two. Because it is such a common problem, most IP Phones have built-in […]

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SIP and NAT: Why is it a problem?

August 23, 2010

Why is it a problem using SIP Clients behind NAT? What is NAT? To understand why SIP Clients behind NAT are a problem, you need to first have some understanding of what NAT is and what it does. NAT stands for Network Address Translation. Unless you are using One-to-one NAT, then a NAT device may […]

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SIP Registration Explained

August 23, 2010

How does SIP Registration work and why is it needed? Registration – what it is and why it is necessary IP Phones (and SIP clients in general) need to register with a central server mainly because this allows the phone’s location to be known when it is required to receive an incoming call. The “location” […]

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SIP Servers Explained

August 23, 2010

What are SIP Servers and why are there so many? SIP and SIP Servers – a brief explanation SIP is a general purpose Session Initiation Protocol that can be used as the basis for a range of services that extend beyond VoIP to video, Presence and beyond. It is a powerful and highly versatile protocol […]

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