Top reasons why VoIP calls drop

VoIP based phone systems bring many benefits, but they also bring some problems. Not least is the annoying tendency for some calls to drop mid-way through your conversation for no obvious reason. In this article I will identify the most common reasons why a VoIP call might suddenly drop mid-way through an established call and explain … Read more…

RTP, Jitter and audio quality in VoIP

In this article we will briefly look at what RTP is and how it is used to stream VoIP audio. The article then considers how certain network transmission characteristics may introduce jitter or packet loss and the measures that are used in VoIP equipment to mitigate the effects. Other phenomenon which have a bearing on … Read more…