VoIP QoS Settings – part 1

The QoS settings on VoIP phones and related equipment can be perplexing. Here, I will attempt to explain what parameters like CoS, ToS, DiffServ and DSCP really mean and offer practical suggestions for the values that should be assigned to them. Part 1 of this article starts with a broad overview and then focuses on … Read more…

IP Phone Configuration: User Account Settings

Manufacturers different naming conventions While SIP is an industry standard protocol, the names assigned to the configuration fields on an IP phone are far from standardised. The tables below show the text labels that you can expect to see on the web interface configuration forms next to the boxes where you must enter your settings. … Read more…

SIP Outbound Proxy Server Explained

Why do IP Phones require a setting for ‘Outbound Proxy Server’? Outbound Proxy Server When you look at the configuration options on most IP phones, you will see a field called “Outbound Proxy” or “Outbound Proxy Server”. In this field you can enter an IP address, a host.domain name or just a domain name (as … Read more…

IP Phone Configuration: SIP Proxy Server

What is the ‘SIP Proxy Server’ setting on an IP phone? It might be called something different on your IP phone In their wisdom, each manufacturer has made different decisions about the naming of data parameters on their IP phones. So if you look at a Snom phone it uses different names to those on … Read more…

Configuring IP phones as Asterisk PBX extensions

A first look at the SIP.CONF file It is assumed here that your IP phones all use the SIP protocol to register, make and receive calls. Before an IP phone can connect to Asterisk and operate as an extension, it is necessary to configure user account details on the Asterisk server. The configuration file of … Read more…