Using Custom Device States to control BLF lamps

Do you want to know how to use a custom device state to control the lamp on a programmable key of an IP phone? In this article I explain how to set up the hints and make any number of IP phones subscribe to a custom device state and how to switch the custom status from within the Asterisk dial plan. … Read more…

Asterisk behind NAT

Scenarios in which NAT may adversely affect Asterisk SIP connections The Asterisk Server is behind NAT The Asterisk server could be on the LAN (or in a DMZ) with a NAT firewall between it and the Internet. When it communicates with external peers or devices, the network connections have to pass through the local NAT … Read more…

Caller ID in SIP and Asterisk – Part 1

Caller ID, ANI, PAI, RPI, Privacy – can Asterisk cope? Equipment receiving calls, whether a humble handset or a sophisticated Call centre ACD system, likes to know the identity of the caller. It may simply display the caller’s number on an LCD display, look it up in a directory so the caller’s name can be … Read more…

RTP pass-through mode in Asterisk

What is RTP pass-through mode in Asterisk? The speech for VoIP calls uses RTP (Real Time Protocol) to get from one end to the other and it is compressed using one of the many speech compression codecs available. Commonly used codecs include G.711 and G.729. When you call someone through an Asterisk PBX, there will be … Read more…

High Availability and Failover options for SIP and Asterisk

Overview What’s the disaster we are trying to avoid? The assumed scenario is this: Some kind of centralised VoIP service is being offered to a number of users; the service operates on servers located at a data centre or office and the users each have a SIP client device, such as an IP phone, that … Read more…

Configuring and Using SIP Domains in Asterisk

What are SIP Domains? SIP requests delivered to a Proxy server or other SIP device must contain details of valid destinations and end-points that are to be reached or which are to receive responses. The address of a SIP device is generally referred to as its URI (Uniform Resource Identifier) – it has to uniquely … Read more…

Asterisk SLA (Shared Line Appearances) – Part 4

Link to part 3 What is good and what is bad about the Asterisk implementation of SLA? Benefits of Asterisk Shared Line Appearances Replacement of legacy systems: The main reason for wanting to configure Shared Line Appearances in Asterisk is because the Asterisk system is replacing a traditional key and lamp telephone system. However, this … Read more…

Asterisk SLA (Shared Line Appearances) – Part 3

Link to part 2 EXTENSIONS.CONF: Setting the Hints used by SLA The SIP SUBSCRIBE/NOTIFY mechanism – what it is and how it works The SIP protocol includes a standardised mechanism to allow any SIP client (an IP phone being an example of a SIP client) to monitor the state of another device. Details are provided … Read more…